Privacy Policy

Ayala is committed to protect and respect personal data privacy. At Ayala, we implement reasonable and appropriate physical, technical and organizational security measures to maintain the integrity and confidentiality of personal data and protect them against natural and human dangers such as accidental loss or destruction, unauthorized access, fraudulent misuse and unlawful alteration.

Collection and Use of Personal Information

We collect the following personal information when you submit to us your complaints, inquiries or requests:

  • Name
  • Email Address
  • Contact Number

The collected personal information is utilized solely to address your complaints or respond to your inquiries or requests, and is shared only with the authorized personnel in Ayala.

Website Analytics

The Ayala website uses cookies to allow us to help you navigate efficiently to obtain the information and services you need. We engage third-party service providers to analyze non-identifiable web traffic data, including:

  • Your IP address
  • The search terms you used
  • The pages and internal links accessed on our site
  • The date and time you visited the site
  • Geolocation
  • The referring site or platform (if any) through which you clicked through to this site
  • Your operating system
  • Web browser type

Your Rights as Data Subjects

As data subjects, you may request for the updating or correction of the personal information we hold about you.

For inquiries or concerns regarding data privacy or your rights as data subjects, you may write or call:

Office of the Data Protection Officer
34/F Tower One and Exchange Plaza, Ayala Triangle
Ayala Avenue, Makati City
Tel: (632) 908-3346
Fax: (632) 759-4870
Email: acdataprivacy@ayala.com.ph

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